TrainR Technologies Group B.V. – Unified Terms of Use (Web & Apps)
Last Updated: October 27, 2025
These Terms of Use (“Terms,” “Agreement”) form a legally binding agreement between TrainR Technologies Group B.V., located at Stationsplein 10, 9401 LB Assen, The Netherlands (Chamber of Commerce number: 84586818) (“TrainR,” “we,” “us,” or “our”), and you (“User,” “you,” or “your”).
These Terms apply to your use of:
- Our XR, VR, and mobile applications (“Apps,” “Games,” or “Game Client”), including their online features and services; and
- Our websites, including www.trainr-group.com (the “Site”).
By downloading, installing, accessing, or using any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use the Service.
1. Eligibility
By accepting these Terms, you confirm that you are at least 16 years old.
If you are under 16, you may only use the Service under supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.
2. License and Use Rights
The software and services provided by TrainR are licensed, not sold.
Subject to compliance with these Terms, TrainR grants you a limited, non-exclusive, non-transferable, revocable license to:
(a) Download, install, and use the Game or App on your personal device for non-commercial, personal entertainment;
(b) Access and use the Site for informational or purchase purposes.
You may not:
Sell, rent, lease, sublicense, or distribute any part of the Game or Site content;
Modify, reverse engineer, decompile, or disassemble any Game Client;
Develop, use, or distribute cheats, bots, exploits, or unauthorized software that interacts with our Games;
Host or emulate our servers;
Use the Service for commercial, illegal, or exploitative purposes;
Circumvent security mechanisms, access systems without authorization, or harm the experience of other users.
All rights, titles, and interests in the Service (including code, visuals, and content) remain the exclusive property of TrainR or its licensors.
3. User-Provided Content
Some features may allow you to add your own content (e.g., MP3, OGG, or WAV music files) for personal gameplay use.
You are solely responsible for ensuring you have the necessary rights and permissions for such content.
TrainR does not monitor or host user-provided content and assumes no liability for copyright infringement or related claims.
4. Store, Website, and Purchases
When purchasing products or digital content through our Site or within our Games:
You agree to provide accurate, up-to-date billing information.
Prices and availability may change without notice.
We reserve the right to refuse, limit, or cancel any order at our discretion.
Refunds are subject to applicable consumer protection laws and platform policies (e.g., Meta, Steam, Pico).
5. Updates and Modifications
TrainR may deploy patches, updates, or modifications at any time to improve or maintain the Service.
Such updates may be installed automatically, and you agree to receive and allow them.
We may also modify, suspend, or discontinue parts of the Service at any time without prior notice.
6. Health and Safety Warning
Some people may experience dizziness, motion sickness, or seizures when exposed to certain visual or auditory stimuli in XR/VR environments.
If you have a history of such conditions, consult a physician before using the Service.
Discontinue use immediately if you experience discomfort.
7. Monitoring and Compliance
You acknowledge and agree that TrainR and its partners may monitor use of the Game Client to ensure compliance with these Terms and platform policies (including Meta Platform requirements).
Monitoring is limited to enforcing this Agreement and maintaining game integrity.
8. Termination
You may terminate this Agreement at any time by uninstalling the App and ceasing use of the Service.
TrainR may terminate this Agreement immediately if you breach these Terms, engage in unlawful behavior, or violate platform guidelines.
Upon termination, all rights granted under this Agreement will cease, and you must delete all copies of the Game Client or materials in your possession.
9. Intellectual Property
All software, artwork, designs, gameplay systems, logos, and trademarks are owned or licensed by TrainR Technologies Group B.V.
Unauthorized use of any intellectual property is strictly prohibited.
10. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND.
TRAINR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
11. Limitation of Liability
To the fullest extent permitted by law, TrainR, its affiliates, licensors, and service providers shall not be liable for any indirect, incidental, consequential, or punitive damages (including lost profits, lost data, or interruption) arising from your use of the Service.
In no event shall TrainR’s total liability exceed the amount you paid (if any) for access to the Service.
12. Indemnification
You agree to indemnify and hold harmless TrainR, its affiliates, partners, and employees from any claims, losses, damages, or expenses (including attorneys’ fees) arising from:
- Your breach of these Terms;
- Your misuse of the Service;
- Your violation of laws or third-party rights.
13. Third-Party Services
Our Services may integrate with third-party platforms or tools (e.g., Meta Quest, payment processors, analytics providers).
Your use of these services is governed by their respective terms and privacy policies.
TrainR is not responsible for third-party actions, failures, or policies.
14. User Feedback and Submissions
If you submit feedback, ideas, or other materials (e.g., by email or in-game surveys), you grant TrainR a non-exclusive, worldwide, royalty-free license to use, modify, and distribute such feedback without obligation or compensation.
15. Prohibited Uses
You may not use the Service to:
(a) violate any laws or regulations;
(b) infringe copyrights, trademarks, or privacy rights;
(c) harass, abuse, or harm others;
(d) transmit malware, phishing attempts, or malicious code;
(e) collect or track personal information of others;
(f) engage in fraud or deceptive conduct.
Violation of these prohibitions may result in account suspension or legal action.
16. Privacy
Your submission of personal data through the Game or Site is governed by our Privacy Policy
Please review it carefully to understand how your data is collected, used, and protected.
17. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of The Netherlands.
Any disputes shall be submitted to the competent courts of The Netherlands, unless otherwise required by consumer protection laws.
18. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full effect.
19. Entire Agreement
These Terms constitute the entire agreement between you and TrainR regarding the use of our Services and supersede all prior agreements or understandings.
No modification of these Terms is valid unless in writing and approved by TrainR.
20. Changes to These Terms
We reserve the right to update or revise these Terms at any time.
Changes will take effect upon posting on www.trainr-group.com
Your continued use of the Service after such updates constitutes acceptance of the revised Terms.
21. Contact
Questions or concerns regarding these Terms can be directed to:
TrainR Technologies Group B.V.
Stationsplein 10, 9401 LB Assen, The Netherlands
Email: support@trainr-group.com
Website: www.trainr-group.com
